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Refund & Cancellation Policy

Stewart Property Inspections LLC

Effective Date: January 1, 2026

Stewart Property Inspections LLC values professionalism, fairness, and respect for client scheduling needs. The following policy outlines our refund and cancellation procedures.

Inspection Scheduling Deposits & Payments

Inspection fees are due prior to report delivery unless otherwise agreed in writing.

Inspection appointments require reserved time, travel planning, and scheduling coordination. Therefore, cancellation policies apply once appointments are confirmed.

Client Cancellation Policy

Cancellations Made 48 Hours or More Before Inspection

Clients who cancel or reschedule at least 48 hours before the scheduled inspection will receive:

✔ Full refund OR
✔ Rescheduling without penalty

Cancellations Made Less Than 48 Hours Before Inspection

Late cancellations may result in:

• Cancellation fee
• Trip fee
• Full inspection fee (depending on circumstances)

Fees may be waived at inspector discretion.

Missed Appointments

If the inspector arrives and the inspection cannot be completed due to:

• No property access
• Utilities not activated
• Unsafe property conditions
• Pets not secured
• Property not ready for inspection

The inspection fee or trip fee may still apply.

Inspector Cancellation

If Stewart Property Inspections cancels or cannot complete the inspection due to:

• Safety hazards
• Severe weather
• Access denial
• Equipment failure
• Scheduling conflicts

Clients will receive:

✔ Full refund OR
✔ Rescheduling priority

Completed Inspections

Once an inspection has been completed and services rendered:

👉 Inspection fees are non-refundable.

Inspection reports represent professional opinions based on property conditions observed at the time of inspection.

Incomplete or Limited Inspections

If an inspection is partially completed due to access or safety issues:

• A partial refund or reinspection may be offered
• Additional fees may apply for return visits

Payment Disputes / Chargebacks

Clients agree to contact Stewart Property Inspections LLC directly to resolve disputes prior to initiating payment chargebacks.

Exceptional Circumstances

Refund exceptions may be considered for:

• Medical emergencies
• Natural disasters
• Unforeseeable severe hardship

Approval is at inspector discretion.

Agreement to Refund Policy

By scheduling inspection services, clients acknowledge and agree to this Refund & Cancellation Policy.

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