
Refund & Cancellation Policy
Stewart Property Inspections LLC
Effective Date: January 1, 2026
Stewart Property Inspections LLC values professionalism, fairness, and respect for client scheduling needs. The following policy outlines our refund and cancellation procedures.
Inspection Scheduling Deposits & Payments
Inspection fees are due prior to report delivery unless otherwise agreed in writing.
Inspection appointments require reserved time, travel planning, and scheduling coordination. Therefore, cancellation policies apply once appointments are confirmed.
Client Cancellation Policy
Cancellations Made 48 Hours or More Before Inspection
Clients who cancel or reschedule at least 48 hours before the scheduled inspection will receive:
✔ Full refund OR
✔ Rescheduling without penalty
Cancellations Made Less Than 48 Hours Before Inspection
Late cancellations may result in:
• Cancellation fee
• Trip fee
• Full inspection fee (depending on circumstances)
Fees may be waived at inspector discretion.
Missed Appointments
If the inspector arrives and the inspection cannot be completed due to:
• No property access
• Utilities not activated
• Unsafe property conditions
• Pets not secured
• Property not ready for inspection
The inspection fee or trip fee may still apply.
Inspector Cancellation
If Stewart Property Inspections cancels or cannot complete the inspection due to:
• Safety hazards
• Severe weather
• Access denial
• Equipment failure
• Scheduling conflicts
Clients will receive:
✔ Full refund OR
✔ Rescheduling priority
Completed Inspections
Once an inspection has been completed and services rendered:
👉 Inspection fees are non-refundable.
Inspection reports represent professional opinions based on property conditions observed at the time of inspection.
Incomplete or Limited Inspections
If an inspection is partially completed due to access or safety issues:
• A partial refund or reinspection may be offered
• Additional fees may apply for return visits
Payment Disputes / Chargebacks
Clients agree to contact Stewart Property Inspections LLC directly to resolve disputes prior to initiating payment chargebacks.
Exceptional Circumstances
Refund exceptions may be considered for:
• Medical emergencies
• Natural disasters
• Unforeseeable severe hardship
Approval is at inspector discretion.
Agreement to Refund Policy
By scheduling inspection services, clients acknowledge and agree to this Refund & Cancellation Policy.